About the role

Juicebox is an AI-powered recruiting platform. We help recruiters identify, assess, and engage the best talent.

In the last 12 months, we've scaled well into mid 7-figure revenue with 20%+ monthly growth. We have 2,500+ customers including Patreon, Ramp, Perplexity, and leading AI labs.

Join Juicebox as our second Customer Success Manager. You will focus on onboarding new customers, helping existing customers succeed, and expanding accounts.

We’ve raised a Series A from top VCs to scale even faster and position us as the category leader in AI recruiting. We will share more on the call.

Your work

You will onboard new customers to Juicebox and ensure they succeed
Build out our renewal processes
Create guides on best practices and update our Knowledge Base (link)
Resolve on-going customer issues, acting as true partner for them
Collaborate with the Sales team to expand customer accounts
Provide product feedback to our Engineering / Product team to continue to improve Juicebox

Requirements

Deep understanding of recruiting processes and challenges
Very organized, ability to manage a high number of ongoing customer threads
Product-mindset
Located in or willing to relocate to SF (in-person 5 days a week)

Nice to have

Experience as a recruiter or sourcer
Familiar with Product-Led-Growth

Compensation: $100-$160K base salary, based on experience. Generous benefits, including medical, dental, and vision. Lunch stipend.

About Juicebox

In the past decade, the recruiting industry has not had any innovation. AI has created an opportunity to disrupt it through software that can reason and take actions.

Juicebox is an AI-powered recruiting platform. We build agentic workflows to identify, assess, and engage the best talent.

In the last 8 months, we’ve grown to 7 figures in revenue with 20% monthly growth. We have 500+ customers including Patreon, Replit, and leading AI labs.

We’re cashflow positive and have raised >$5M from leading investors (unannounced round, we will share more on call).